How going passwordless creates happier, more efficient workplaces

Passwordless login improves employee productivity, reduces IT costs, and strengthens security. Here’s why more companies are moving beyond passwords.

How Going Passwordless Creates Happier, More Efficient Workplaces

Why should workplaces go passwordless?

Passwordless authentication improves employee productivity, strengthens cybersecurity, and reduces IT support costs by eliminating passwords. It removes the most common source of breaches—stolen credentials—while giving users faster, frustration-free access to the tools they need.

TL;DR

Passwords waste time and create security risks. Businesses that go passwordless reduce help desk load, protect against phishing, and improve employee satisfaction. BlokSec’s Immutable Authentication™ makes this transition seamless and secure.

Frustration with Passwords Slows Everyone Down

Whether it’s logging in, resetting credentials, or navigating MFA prompts, password-based systems introduce friction. According to a study by the Ponemon Institute, employees spend an average of 11 hours per year just managing passwords. Add in frequent lockouts, support tickets, and reauthentication loops, and you get lost productivity and rising internal costs.

Phishing Risks Decrease with Passwordless Security

Over 80% of successful cyberattacks begin with stolen or compromised credentials, according to Verizon’s 2024 Data Breach Investigations Report. Passwords are a single point of failure—and attackers have perfected ways to steal them using phishing, keylogging, and brute force techniques.

Passwordless authentication eliminates the use of shared secrets. Whether it’s biometric authentication (like Face ID), cryptographic keys stored on the device (via FIDO2/WebAuthn), or trusted device verification, the login can’t be phished or reused. The result: significantly reduced risk for employees and businesses.

IT Costs Drop Significantly

Password resets are among the most common—and expensive—IT tasks.

• Gartner reports that 20% to 50% of service desk calls are for password resets.
• Forrester Research estimates the cost of a single reset at $70 or more.
• A Deloitte study suggests large enterprises could save over $1M per year by eliminating passwords and recovery processes.

By deploying passwordless login, IT teams reduce time spent on repetitive tasks, which also decreases burnout and improves operational focus.

Improved User Experience Drives Engagement

Password policies often require complex strings, frequent changes, or multi-step verification—all of which frustrate users. These friction points contribute to lost time, negative perceptions of IT, and employee dissatisfaction.

Passwordless methods are faster, more intuitive, and secure by design. Employees can log in using a trusted device or biometric, without the hassle of remembering and managing passwords.

Productivity Goes Up—Way Up

Beyond the 11+ hours per year lost per employee, password issues have a multiplier effect on team productivity.

IT departments lose, on average, 2.5 months per year managing password-related tickets across the organization, according to a Yubico-S&P Global study. That’s time that could be reinvested in projects that improve operations, reduce technical debt, or drive innovation.

Built for the Way Work Happens Now

Remote work, hybrid schedules, and distributed teams demand secure access from anywhere. Passwordless systems are more adaptive to modern work environments and integrate easily with mobile devices and cloud-first tools.

Real-World Scenario

A mid-sized healthcare company adopted passwordless authentication using BlokSec’s Immutable Authentication™ platform. Within 90 days, they saw:

• A 43% drop in help desk tickets
• A 30% improvement in employee satisfaction related to IT systems
• Zero successful phishing attempts reported since rollout

Get Started with BlokSec

BlokSec’s passwordless platform provides phishing-resistant, device-bound authentication that’s easy to deploy and scale.

Contact our team to get a personalized rollout plan tailored to your organization’s needs.

FAQ: Going Passwordless at Work

What is passwordless authentication?

Passwordless authentication is a login method that doesn’t rely on passwords or security questions. It uses biometrics, cryptographic keys, or trusted devices to verify identity securely.

Is passwordless login really secure?

Yes. It’s actually more secure than passwords because there’s nothing for an attacker to steal, phish, or guess. Technologies like FIDO2 are considered phishing-resistant and are endorsed by NIST and CISA.

How much can my company save?

Companies can save hundreds of thousands annually by reducing help desk load, eliminating lockouts, and improving productivity. Studies by Forrester and Deloitte show substantial ROI in large and mid-sized businesses.

Will employees find it easier?

Absolutely. Passwordless login removes the pain points associated with password fatigue and forgotten credentials. It offers a faster, simpler user experience.

Sources:

• Ponemon Institute: The 2023 State of Password Management
• Verizon: 2024 Data Breach Investigations Report
• Gartner: Reducing Help Desk Costs with Passwordless Authentication
• Forrester Research: Calculating the Cost of Password Resets
• Deloitte Insights: Digital Workplace Trends 2023
• Yubico + S&P Global: 2023 Passwordless Security Report